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A different season in Fårup Sommerland

In this different kind of season, we expect to welcome fewer guests than in previous years. This means that there will be plenty of space in the forest for both guests and employees to observe social distancing.

We have gathered all the information that is important for our guests here – as well as answers to many of the questions we receive from our guests.

  • Neither season ticket holders nor visitors entering on standard tickets now need to book tickets in advance to visit Fårup.
  • Social distancing must be observed at Fårup – on attractions, in eateries and on paths.
  • Face masks must be worn on the following attractions: the Saw, Hurricane, Falcon, Lightning and Whirlwind.Your face mask must be factory-produced and CE-marked. According to health authority recommendations, it must be replaced after each ride. On all other attractions, you do not have to wear a face mask. 
  • We have made hand sanitiser available at the entry to and exit from each attraction. Hand sanitiser must be used by all guests.
  • Purchasing your tickets or season tickets online in our web shop before you arrive is a good idea as this reduces physical contact in ticket kiosks. Remember to download our apponto your mobile. The app contains your season ticket and information about queueing times. You do not need a physical season ticket. In this way, you avoid having to go to the Information Office on your first visit to the park.

 

What will a visit to Fårup look like?

All attractions at Fårup Summer Park are open – and you will be able to ride on most of them. Health authority guidelines stipulate that guests must observe social distancing on all attractions. This means that some attractions will run at a slightly reduced capacity.

The health authorities have relaxed requirements on large attractions – which means that attractions like the Saw, Hurricane, Falcon, Lightning and Whirlwind are running at full capacity – but face masks must still be worn. You do not need to wear a face mask on ANY other attractions.

We can all agree that imposing this inconvenience and the additional expense that the discipline of face masks involve is annoying. You are welcome to bring your own disposable factory-produced face masks from home. We also sell face masks at the entry to the car park and in the photo booths by the Saw, Hurricane, Falcon and Lightning. We have ensured that they are as inexpensive as possible. They are priced at DKK 5.
In line with health authority recommendations, face masks must be factory-produced and CE-marked. They must also be replaced after each ride. This applies to all types of face mask. 

Restrictions are in place in the Aqua Park as to how many guests are permitted in changing rooms at any one time. We therefore encourage all guests in the Aqua Park to make their visit to the showers and changing rooms as short as at all possible to allow other guests access quickly. 

 

When you move around the park, please remember the following rules:

  • Keep your distance from other guests
    Please observe distance markings in our queueing systems, and keep your distance on paths and in eateries. If possible, only one person from each family/group should queue at kiosks and photo booths.
  • Use hand sanitiser and wash your hands
    Hand sanitiser is available at the entry to and exit from each attraction. Please use hand sanitiser before and after visiting each attraction. Hand sanitiser has been made available in all our restaurants – please use it before you enter the restaurant and when you leave again.
  • Avoid cash
    Please use payment cards and mobile payment options in shops and eateries as far as possible.
  • Avoid physical contact with staff
    To limit physical contact between guests and staff, unfortunately we have to avoid high-fiving or hugging.
  • Follow Danish Health Authority recommendations
    If you – or someone in your immediate social circle – is showing symptoms of COVID-19, you should not visit Fårup. If you start showing symptoms while you are at the park, please call us on 98 88 16 00. Find updated recommendations and symptoms here

 

Initiatives to prevent infection in the park

In partnership with the authorities and other theme parks in Denmark, we have prepared a number of guidelines and measures designed to ensure that everyone has a fun and safe day at Fårup.

Please note that authority guidelines may be updated regularly. You may therefore find that some things about your visit will change as the season progresses.

  • Sanitising attractions
    Safety bars and other surfaces on attractions are cleaned regularly. We know that getting all guests through our attractions with these measures in place will take a bit more time, but we hope that everyone will be extra patient.
  • Hand sanitiser dispensers 
    We have installed more than 300 hand sanitiser dispensers around the park and encourage everyone to remember to observe a high level of hand hygiene.
    Hand sanitiser dispensers have been installed at all attractions.
    Hand sanitiser is available in all restaurants and eateries.
    We have also placed hand sanitiser dispensers in strategic locations around the park.
  • Additional cleaning in the park
    We have increased the cleaning of toilets, eateries, kiosks and Hotel Fårup.
  • Staff training
    Our staff have received training in these guidelines and in general hygiene.
  • Distance markers and signage
    Across the park, you will encounter signage with information about coronavirus as well as distance markers in the shape of stickers on the ground to indicate queueing systems to help you remember to keep your distance.

 

FAQ

We have gathered the most frequently asked questions about corona and visiting Fårup Summer Park here. We hope you find all the answers to your questions here. If not, please send an e-mail to info@faarup.dk

Are all attractions running?
All attractions at Fårup Summer Park are running. Due to health authority guidelines, guests must observe social distancing on all attractions. The health authorities have relaxed requirements on large attractions – which means that we are now permitted to fill all the seats on the Saw, Hurricane, Falcon, Lightning and Whirlwind – but face masks must still be worn. That is why our large attractions are running at full capacity.

We encourage you all to bring your own face masks. If you do not have any yourselves, we sell them as cheaply as possible in the park. They cost DKK 5.

On all other attractions, you do not have to wear a face mask.

Do restrictions apply in the Aqua Park?
Restrictions are in place in the Aqua Park as to how many guests are permitted in changing rooms at any one time, but all our attractions are open. We therefore encourage all guests in the Aqua Park to make their visit to the showers and changing rooms as short as possible to allow other guests access quickly. 

Why do I no longer have to pre-book my visit or purchase a date-specific ticket?
We are seeing fewer guests than in previous years. For this reason, we anticipate that there will be plenty of room in the park all season. Fårup covers an area of 220,000 square metres so, luckily, we have plenty of room in the forest for both guests and employees to observe social distancing. You are now able to visit Fårup Summer Park as usual without having to pre-book.

Purchasing your tickets or season tickets online in our web shop before you arrive is still a good idea as this reduces physical contact in ticket kiosks. It is also possible to purchase tickets and season tickets in the ticket kiosks on entry to Fårup Summer Park.

Just as in previous years, the park may exceptional cases fill up during the day. This will mean that we have to stop the admission of any more guests. But we do not anticipate problems this year as fewer guests have chosen to purchase a season ticket. We are also seeing lower visitor numbers in general. In the unlikely event that the park becomes full, this will be announced on Facebook and on our website as soon as possible.

Am I guaranteed access if I am a season ticket holder?
We are welcoming fewer guests this year than in previous seasons. For this reason, we anticipate that there will be plenty of room in the park all season.

But just as in previous years, the park may in exceptional cases fill up during the day. This will mean that we have to stop the admission of any more guests. But we do not anticipate problems this season as fewer guests have chosen to purchase a season ticket. We are also seeing lower visitor numbers in general. In the unlikely event that the park becomes full, this will be announced on Facebook and on our website as soon as possible.

If we suddenly see a rise in visitor numbers on certain days, admission to Fårup will be on a first-come-first-served basis.

Should I expect additional waiting time?
We expect fewer guests at the park this season. Due to health authority guidelines, special measures are in place this season. Guests must observe social distancing on all attractions. This means that some attractions will run at a slightly reduced capacity.

The health authorities have relaxed requirements for big attractions – something which now allows us to fill all the seats on the Saw, Hurricane, Falcon, Lightning and Whirlwind. This should eliminate additional waiting time for our big attractions over and above the usual queueing times which depend the number of visitors. 

Remember that you can keep updated on queueing times for park attractions by using our app.

Restrictions are in place in the Aqua Park as to how many guests are permitted in changing rooms at any one time, but all our attractions are open. We therefore encourage all guests in the Aqua Park to make their visit to the showers and changing rooms as short as possible to allow other guests access quickly. 

Are eateries and shops open?
All eateries and shops are open as normal. There may, of course, be days on which we have to adjust the number of open kiosks, shops and eateries to the number of visitors.

How will you ensure that visitor numbers are kept sufficiently low?
As part of our ticketing, we count the number of guests as they enter the park. This means that we always know precisely how many people are in the park at any given time.