Cookie and personal data policy
Fårup Sommerland strives to ensure that your personal information is protected when you use our web shop. Therefore, we have prepared a policy on how your personal information is processed and protected. Any changes to this policy will always appear on our website, and the date for “last updated” can be seen at the bottom of the page. In the event of significant changes, we will notify you in the form of a visible message on our website.
Who is responsible for the protection of your personal information?
Fårup Sommerland is responsible for the protection of the personal information you submit to us via faarupsommerland.dk.
Where is your personal information stored?
The personal information we gather from you is, as a basis, stored in Denmark but may also be transferred to and processed in a country outside of Denmark. If such transfer of your personal information takes place, it is done in accordance with the applicable legislation.
Which type of personal information do we gather?
We gather the information you give to us, e.g. when you submit a reservation, contact our information service or participate in competitions. When you buy a season ticket in our web shop, you need to enter the following information on all persons who want a season ticket: Name, address, postal code, city, telephone number, country, birth date and email. For other transactions in our web shop, the details on a contact person is sufficient and we request the following: Name, address, postal code, city, telephone number, country and email. When purchasing a season ticket, upon your first visit to the park, a personal season ticket with a photo will be issued. This photo will also be stored. We do not register any sensitive personal information. This website addresses a general target group and neither the website nor our apps offer services that address children. If we gain specific knowledge that a child under the age of 18 has submitted personal information to us without the parents’ or the guardian’s consent, we will delete this information immediately.
What do we use your personal information for?
We use the information for the following purposes:
Processing of your reservations, to contact you in connection with problems with your reservations, answering your inquiries and information for you, marketing such as newsletters, contact in connection with competitions, prevention of misuse and fraud, testing and improving our systems.
We store your personal information for as long as necessary so that we can perform the above mentioned services, or for as long as the law requires. Your personal information is then accordingly deleted.
Who has access to your personal information?
Your personal information is not shared outside of Fårup Sommerland. Only relevant employees have access to your data. We never communicate, sell or exchange your personal information to a third party. Information that is passed on to a third party, e.g. media agencies for the distribution of newsletters, is only used to fulfil the above mentioned services.
You have the right at all times to be notified of which personal information about you we have registered. If your information is incorrect, incomplete or irrelevant, you can request to have it corrected or deleted. We cannot delete your personal information when legal requirements for storage exist, e.g. bookkeeping regulations or when there are other legal reasons to store the information. You can at any time revoke your permission for us to use your data for marketing purposes. You can contact us by writing an email to firstname.lastname@example.org.
Protection of your information
We have taken a number of technical and organisational precautions which, among other things, protect your information against loss, manipulation and unauthorised access. All employees have signed a non-disclosure statement, just as we regularly train our employees in the protection of data. We adapt our security measures in relation to technical development. To make a purchase from us with a credit card as secure as possible, our internet provider uses a so-called PSIP Gateway Server, which is certified by Northern European Transaction Services (NETS). The system uses a 40-bit encryption key from VeriSignT, which secures the connection from the web hotel to the PSIP Gateway with our internet provider and from there onwards to NETS. This ensures that your card data is protected to the maximum.
The purpose of cookies is to help the website identify the user and in doing so, provide a more effective use of the website and a better experience for the user. We have taken the technical and organisational precautions against the obtained information being accidentally or illegally deleted, published, lost, impaired or coming to the knowledge of unauthorised persons, misused or otherwise processed in conflict with legislation.
A session cookie identifies you as a user for the period of time you are on the website. This cookie is saved for one year. Please be aware that cookies are shared with a second party.
An analytic cookie is used to measure which pages and elements are accessed on faarupsommerland.dk. Fårup Sommerland uses Google Analytics to gather statistics that are used to improve the website.
Third party cookies
Www.faarupsommerland.dk integrates with external pages and, therefore, uses third party cookies from, e.g. facebook.com, addthis.com, youtube.com, adform.com, Skallerup Seaside Resort, Aalborg Zoo, VisitNordjylland and The North Sea Oceanarium. Among other things, the information is used to target advertising.
We only pass on personal information (e.g. name and email, etc.) if you give your consent for this. We only use data processors in the EU or in countries that can provide sufficient protection of your information.
Can I avoid cookies entirely?
If you want to delete or completely avoid cookies, you can find information and instructions here: http://minecookies.org/cookiehandtering. Please note that you are unable to make use of all the functions if you choose to deactivate cookies.
Faarupsommerland.dk may contain links to other websites. These websites are outside of our control, which is why we cannot assume liability for your integrity or for the content of these websites. We simply offer these links in order to make it easier for our visitors to find more information about specific areas.
Personal information controller
Telephone: +45 98 88 16 00